TopAce ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use http://topace.co.uk and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Top Ace
Fashions Ltd of Russell Bedford House, City Forum, 250 City Road, London EC1V 2QQ.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information that you provide by filling in forms on our site http://topace.co.uk (our
site). This includes information provided at the time of registering to use our site,
subscribing to our service, posting material or requesting further services. We may
also ask you for information when you enter a competition or promotion sponsored
by TopAce, and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your
orders.
• Details of your visits to our site [including, but not limited to, traffic data, location
data, weblogs and other communication data, whether this is required for our own
billing purposes or otherwise] and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to report aggregate
information to our advertisers. This is statistical data about our users' browsing actions and
patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a
cookie file which is stored on the hard drive of your computer. Cookies contain information
that is transferred to your computer's hard drive. They help us to improve our site and to
deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site
according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you
to refuse the setting of cookies. However, if you select this setting you may be unable to
access certain parts of our site. Unless you have adjusted your browser setting so that it will
refuse cookies, our system will issue cookies when you log on to our site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside
the European Economic Area ("EEA"). It may also be processed by staff operating outside the
EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other
things, the fulfilment of your order, the processing of your payment details and the provision
of support services. By submitting your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this privacy policy.
[All information you provide to us is stored on our secure servers. Any payment transactions
will be encrypted [using SSL technology].] Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our site, you are responsible
for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Athough we will do our best to protect your personal data, we cannot guarantee the security
of your data transmitted to our site; any transmission is at your own risk. Once we have
received your information, we will use strict procedures and security features to try to prevent
unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you
and for your computer.
• To provide you with information, products or services that you request from us or
which we feel may interest you, where you have consented to be contacted for such
purposes.
• To carry out our obligations arising from any contracts entered into between you and
us.
• To allow you to participate in interactive features of our service, when you choose to
do so.
• To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you
with information about goods and services which may be of interest to you and we or they
may contact you about these by [post or telephone].
If you are an existing customer, we will only contact you by electronic means (e-mail or
SMS) with information about goods and services similar to those which were the subject of a
previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or
they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties
for marketing purposes, please tick the relevant box situated on the form on which we collect
your data (the registration form).
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of
the UK Companies Act 1985.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
• If TopAce or substantially all of its assets are acquired by a third party, in which case
personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with
any legal obligation, or in order to enforce or apply our terms of use [INSERT AS
LINK TO WEBSITE'S TERMS OF USE] [or terms and conditions of supply
[INSERT AS LINK TO WEBSITE'S TERMS AND CONDITIONS OF SUPPLY OF
GOODS AND/OR SERVICES]] and other agreements; or to protect the rights,
property, or safety of TopAce, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes of fraud
protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the
forms we use to collect your data. You can also exercise the right at any time by contacting
us by email: info@topace.co.uk or in writing to Top Ace Fashions Ltd, Russell Bedford
House, City Forum, 250 City Road, London EC1V 2QQ.
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you submit any
personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a fee of £10 to
meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and,
where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be
addressed to Mr Carlo Banchero, Top Ace Fashions Ltd, Russell Bedford House, City Forum,
250 City Road, London EC1V 2QQ or by email to carlo.banchero@topace.co.uk.
